Toku Ltd. Deploys Customer Experience Platform for Glovo in Four European Markets

SGX Filings

Jun 23

Jun, 23 2026 — Toku Ltd. (TKU) said it has activated its AI-powered customer experience platform for Glovo, covering sales operations in Spain, Italy, Romania and Portugal.

The go-live is the first phase of an enterprise agreement unveiled in Feb, 2026. The pact initially spans four European countries and includes plans to extend Toku’s coverage to an additional 18 markets as the partnership advances.

According to Toku, the deployment allows Glovo agents in the live markets to manage partner interactions and record outcomes directly within Salesforce, aiming to reduce manual processes and improve collaboration across regions.

Toku noted that the project builds on its previous rollouts for PedidosYa in Latin America and customers in the Middle East, reflecting rising demand for unified contact-centre capabilities in multi-market environments.

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